The Patient Organization

With patience comes consistency, with consistency comes stamina, and with stamina comes incredible repeatable results.

The Patient Organization holds the 7 keys to unlocking the power inside your Organizational Operating System (OOS). Weather it is Rockefeller Habits, Scaling Up, Holocracy, The Advantage, 4DX, Traction, EOS®, or a self-developed system. It will answer why does EOS work? Why does Traction work? Why does Scaling Up work? and how does EOS work? how does Traction work, and how does Scaling Up work etc. etc.?

The Patient Organization and the 7 Questions will make your system come alive for your employees.

Often, from your employees perspective, your OOS installation is seen as something you are doing to them as opposed to something you are doing  for them.  With The Patient Organization’s message and promise you will be able to let them see for themselves that your investment into an OOS is something you are doing for them.

Your employees will be able to tune into their favorite channel WIIFM – What’s In It For Me – and see this is something you are doing For them!

The 7 Questions are the bedrock of a promise you are making and planning to keep through your OOS. You are saying to your people: “Everyone, I am making a promise to you, from now on I promise to surround you with others who can answer yes to these 7 things, they will be saying yes I Belong, and yes, I Believe, Yes I am Accountable and Yes I understand and embrace how I am Measured, and I am active in productive debate for the greater good, I am Heard, and I assume an adult approach to my own Development, and I understand what balance means at our organization, I am Balanced.”

When you can make and then keep this promise, you are going to create a Patient Organization, an organization where everyone who is part of it wants to be.  It is how you attract, engage and retain your great people.

If your are asking yourself the following questions?

  • Do I know how I will attract, engage, empower, and retain the worker of the future—our fresh workforce?
  • Do I know how I am going to dominate my competitors before, during, and
    after the next economic opportunity, i.e. a downturn?
  • Do I know how to address the scourge of instant competitor imitation?
  • Do I know how strong my organization is?
  • Do I know how to measure the strength of the culture in my organization?
  • Do I really know we are a “Best Place to Work” organization? Or did we just win the empty beauty contest?

Do you ask yourself, “How do we measure success to the above questions?”

The key to lasting success in today’s rapidly changing business landscape is in knowing the answers and Walt wrote this book to help you discover yours.

Ready to make your OOS investment in EOS, Traction, 4DX, Holocracy, or Scaling Up make an impact, really pay off?  Then good, read the book and feel free to reach out to Walt with any questions.


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Praise For Walt

“What I like best about this is that it’s full of what I call “Waltisms”. As Integrator at Counter Culture, I rely heavily not only on EOS but on the lessons peppered in the EOS coaching from you. I recite them often as “Waltisms” – nuggets of wisdom or thought provoking questions that help drive an organization’s implementation of an OOS.

The Patient Organization compliments EOS well because it helps further define the connection a leader and a company has with the most important (in my opinion) key function of EOS: People. Let’s be honest, the EOS tool for the quarterly conversation is conceptual, but this makes it very tangible.

The concept of EATT is also really important. Much more concise than Five Dysfunctions and logically connects trust to actions: trying , adapting, evolving. It’s a powerful reminder of the value and necessity of trust.

Lastly, and man this one kinda blew my mind, I really like the idea that a company is essentially a fiction, given power by people believing in it. I love it.”

Johnny Five

“If you aren’t running an Organizational Operating System that answers the 7 Questions and are just winging it with effort and talent then I truly feel sorry for you. Not because I think you are stupid, but because I have been there before. Can you imagine an NFL team trying to win games or score a touchdown by drawing plays in the dirt? Yet that is exactly how most people choose to run their business. They just make it up as they go along because that is how it has always been. As an organization grows it needs a system, to get to yes on the 7 Questions, it needs core values, it needs a plan and it needs plays it can run on a weekly and daily business so it can grow. EOS can give your team complete 7Q playbook. It gives you a system. It teaches you how to run winning plays. So drop your stick, quit drawing up your business plan in the dirt and get busy growing in the right direction. Your team and family will thank you.”

James Robert Cummings

“A straightforward compliment to any business or leader using an Organizational Operating System such as EOS, Gazelles, Rockefeller Habits, OKR’s, 4DX, Holacracy or Rhythm. Grounded in years of experience. Masterful, timeless and battle tested tools and concepts that illustrate how to engage your workforce, especially the millennial, which the book describes as a misunderstood and inaccurate stereotype.”


“Walt has an incredible ability to connect with his clients in a very simply and authentic manner to get things done. I had run a company for over 10 years before first working with Walt, I wish we had met earlier. In the Patient Organization, he has done it again and has put into words and action the “lessons learned” Every organization should be making sure that their people have clear answers to the 7 questions – a book that will produce value when read over and over again. Thanks Walt.”

Austin Koon
Davis Moore Capital

“Walt has been facilitating our quarterly leadership meetings for the past 2 years. He clearly understands how leadership teams should look and operate. He also knows how leaders should lead organizations and this book is a great example of that. Walt’s book will force you and your employees to uncover the missing links to productivity, synergy and fulfillment at work. Businesses are about people. If your leaders understand that truth and they follow his advice … there is no limit to what you can accomplish.”

David Hatter

“Walt presented the 7 Q’s to our group on our first retreat and completely transformed the culture with this process. As the founder of the company I want everyone to have the same passion as I do about my business and with Walts 7 Q’s and gettings YES’s I am now able to develop my staff and have them see their careers within this business while becoming extremely passionate, engaged, and Patient.”


“Becoming a Patient Organization is critical for any company looking to thrive. It changed the way we think, act and is a major catalyst in the growth of our company.”

Mercer Stanfield

“A guidebook for creating healthy, thriving companies. Well worth the time invested as it is an easy read. I recommend going back for a 2nd reading!”

Cristina Walker

The 7 Questions

  • Do I Belong?
  • Do I Believe?
  • Do I understand and embrace what I am Accountable for?
  • Do I understand and embrace how I am Measured?
  • Do I understand and embrace how I am Heard?
  • Do I understand and embrace how I am Developed?
  • Do I understand and embrace how I maintain Balance?

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